Viewing Log Files

This manual is in pilot operation.

Log files are records of operations performed in fusion_place. There are server-side log files and client-side log files.

Server-side Log Files

Server-side log files are created in the logs folder within the fusion_place installation directory (e.g., C:¥fusion_place-premium-n.n). The filenames are as follows:

Current day: fusionplace.log

Previous days: (fusion_place >= 12.2)
fusionplace.YYYY-MM-DD.log

(fusion_place < 12.2)
fusionplace.log.YYYY-MM-DD

+ (YYYY-MM-DD represents the date)

In addition to the above, several other types of files are created in the logs folder. These files generally do not need to be referenced during normal operation but contain information that can be useful for identifying the causes of issues by the support departments of the vendor or reseller. These files are also created on a daily basis.

The server-side log files record the following items:

  • Date and time

  • User account name of the user who requested the process

  • Message describing the content of the process

Log files are text files, so you can view their contents using text editors like Notepad.

It is safe to delete files from previous days in the logs folder.

Client-side Log Files

Client-side log files are created in the .fusionplace folder within the Windows user folder (the folder set in the %USERPROFILE% environment variable). There are three types of client-side log files. In each filename, (client) represents the client name, such as manager, browser, or contributor, and YYYY-MM-DD represents the date.

fusionplace.(client).YYYY-MM-DD.log

(fusion_place >= 12.2)
Records server requests based on user operations.

fusionplace-log4j.(client).YYYY-MM-DD.log

(fusion_place < 12.2)
Records server requests based on user operations.

fusionplace-syserr.(client).YYYY-MM-DD.log

Records analysis information regarding errors (including user errors) that occurred during client program processing.

fusionplace-sysout.(client).YYYY-MM-DD.log

Records program debugging information.

Errors during client startup processing are output to the following log files:

fusionplace-syserr.launcher.YYYY-MM-DD.log

Records analysis information regarding errors (including user errors) that occurred during client program startup processing.

fusionplace-sysout.launcher.YYYY-MM-DD.log

Records program debugging information.

All files that have not been updated for 100 days are deleted when any fusion_place client program is started.