Viewing Log Files

This manual is in pilot operation.

Log files are records of processing performed in fusion_place. There are server-side log files and client-side log files.

Server-side Log Files

Server-side log files are created in the logs folder under the fusion_place installation directory (for example, C:¥fusion_place-premium-n.n). The file names are as follows.

For the current day

fusionplace.log

For previous days

(fusion_place >= 12.2)
fusionplace.YYYY-MM-DD.log

(fusion_place < 12.2)
fusionplace.log.YYYY-MM-DD

(YYYY-MM-DD represents the date)

In addition to the above, several other types of files are created in the logs folder. These files are not normally required for routine operations, but they contain information that may serve as clues for identifying the cause of issues by the vendor or distributor support departments. These files are also created on a per-date basis.

The following items are recorded in server-side log files.

  • Date and time

  • User Account Name of the user who requested the processing

  • Messages describing the processing details

Because log files are text files, you can view their contents using a text editor such as Notepad.

Among the files created in the logs folder, files for previous days can be deleted without any particular issues.

Client-side Log Files

Client-side log files are created in the .fusionplace folder under the Windows user folder (the folder specified by the environment variable %USERPROFILE%). There are the following 3 types of client-side log files. In each case, the (client) part represents the client name (Manager, Browser or Contributor), and YYYY-MM-DD represents the date.

fusionplace.(client).YYYY-MM-DD.log

(fusion_place >= 12.2)
Records processing requests issued to the server based on user operations.

fusionplace-log4j.(client).YYYY-MM-DD.log

(fusion_place < 12.2)
Records processing requests issued to the server based on user operations.

fusionplace-syserr.(client).YYYY-MM-DD.log

Records analysis information related to errors (including user errors) that occurred during processing in the client program.

fusionplace-sysout.(client).YYYY-MM-DD.log

Records program debugging information and related details.

fusionplace-excellink.YYYY-MM-DD.log

(fusion_place >= 14.0)
Records program debugging information and related details.

In addition, errors that occur during client startup processing are output to the following log files.

fusionplace-syserr.launcher.YYYY-MM-DD.log

Records analysis information related to errors (including user errors) that occurred during client program startup processing.

fusionplace-sysout.launcher.YYYY-MM-DD.log

Records program debugging information and related details.

Any of these files that have not been updated for 100 days are deleted when any fusion_place client program is started.